The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 606 |
Houston, TX | 361 |
Seattle, WA | 234 |
Philadelphia, PA | 228 |
Washington, D.C., DC | 228 |
Atlanta, GA | 205 |
Denver, CO | 200 |
Sacramento, CA | 141 |
San Francisco, CA | 141 |
Miami, FL | 136 |
Orlando, FL | 130 |
Indianapolis, IN | 129 |
Detroit, MI | 120 |
Portland, OR | 116 |
Boston, MA | 116 |
Minneapolis, MN | 102 |
Brooklyn, NY | 90 |
Oakland, CA | 88 |
Salt Lake City, UT | 88 |
Jacksonville, FL | 83 |
Pittsburgh, PA | 77 |
Baltimore, MD | 70 |
Tampa, FL | 68 |
New York City, NY | 65 |
San Jose, CA | 52 |
Tacoma, WA | 45 |
Reno, NV | 43 |
Fort Myers, FL | 41 |
Charlotte, NC | 40 |
Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Matt Harris (@MattyNashcar) reported
@FanFuelMSM Justin Haley. Xfinity Daytona July 2018. They took it from him but it was the ballsiest damn move I’ve seen.
Claire 🤸♀️ (@bighaterfrances) reported
@comcast I hate you you dumb stupid ugly *****
Lisa Braun Dubbels (@lisadubbels) reported
There’s a planned Xfinity outage in my neighborhood, so how am I supposed to watch Ghostbusters now?
AdAm Kulig (@AdAmKulig6) reported
Comcast sucks
Jason (@jason23lake) reported
@OmarAlKoush1 @DAE118895 @NewsXero You need actual cable to watch that channel like xfinity. If you dont have cable you cany access it. And its 2022 cable is way down because of streaming services
PJ 💙DEM💙forever. Honesty, Integrity & Loyalty 💙 (@Peej3885) reported
@JustinW11375642 That's where I'm at...no one understands! That's where the issue is!!! How do you fix it? Get rid of the ISP!!! My son keeps fighting with me about it! Because he's not affected!!! The hacker commandeered my Xfinity account also at one point! At the beginning extorted for $15k
Joseph Quinn (@illuser_) reported
I never thought I'd ever encounter tech support worse than @comcast.Congrats @Cloudflare, you've set the bar even lower.
Drew Halloran (@drewh_simracing) reported
Xfinity Wi-Fi is a joke. Maybe instead of sponsoring a @NASCAR series they should put the budget into R&D into fixing their internet stability! #sooverit
Blue West (@BlueWest18) reported
Unfortunately the garbled video and audio from John Meacham on @Lawrence @msnbc is unwatchable. Too bad @Comcast doesn't own a high-speed internet service! 🙄
Desi Franklin (@desifranklin) reported
Anyone else having issues watching the Grizzlies game on Bally (via Xfinity)? The channel isn’t working.
hsh316 #NFB #tcot ✝️🇺🇸🇵🇷 (@hsh316) reported
@SierraCharlie21 @KevinHarvick he comes from a very successful family business but had sucky rides before Ganassi gave him a ride after Larson lost the 42 since his xfinity ride deal had fallen through because of sponsor DC Solar having major legal issues - that’s all
Brian Todd Lopez Moran (@brianjmoran) reported
Hey @comcast I'd really appreciate it if you could actually be an internet service provider and, you know, provide internet service.
🗳🌊🇺🇸HollyLou🏳️⚧️🏳️🌈💓 (@Itskindofablur) reported
@Xfinity @Barlos3944 @XfinitySupport 3 days without internet and 8 days for a service call?? Remote workers will lose their jobs if they try to rely on Xfinity for service. #xfinityistrash
TBuckets (@trebailey37) reported
@Xfinity You guys have the WORST customer service over ever experienced in my life.
jack tebo (@jack_tebo) reported
@MarshaBlackburn Ask Brian Roberts at COMCAST to get his HEDGE FUND pals appearing on CNBC to keep lowering prices like they already are! What a lying piece of **** to be a Senator in bed with K STREET LOBBYISTS!
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